Signs You’ve Found A Good Recruitment Process Outsourcing Partner

Nowadays, it’s not just large blue-chips that outsource their recruitment. If your business is serious about attracting in the best talent, but lacks the internal skills and resourcing to deliver this challenge in-house, there are plenty of advantages to bringing in a specialist.

But with a variety of recruitment process outsourcing (RPO) models in use across the industry, how do you know that you’re dealing with a truly effective partner?

These are some of the signs that suggest your outsourcing partner of choice will deliver.

1. They listen to you

All businesses have different needs when it comes to recruitment. This means that there is no such thing as a ‘template’ delivery solution to suit all. A good partner will work to create a bespoke design for delivery that really works for each client’s requirements. They will then work to refine delivery by communicating with the client regularly and putting in place improvements and innovations that seek to offer the best possible service. This goal can only be achieved when the listening happens first!

2. They invest in recruitment technology

With the range of recruitment software solutions now on the market, those agencies which are prepared to invest in the best platforms will invariably be able to offer a better service. With these technologies, your recruitment partner will be able to deliver a more visible and transparent service, offer better metrics, provide immediate candidate access and reduce the time to recruit overall by streamlining the process.

3. They are always looking to improve

A great agency partner will also come up with specific ideas for improving the process and for saving costs – without compromising on results. To do this, they will take active steps to understand your business, your priorities and your processes – as well as your culture. Examples of cost management approaches could include streamlining the supplier list, considering master vendors, managing third-party consultants, switching to daily rates from hourly rates and so forth.

4. They have a full range of services

From providing temporary staff for a short-notice contract ramp-up, to providing specialist overseas talent acquisition, a good recruitment partner will offer the range of services that your business needs to thrive and grow. Your partner should also be able to offer these on a flexible basis, with pricing designed around the unique service that you need, so that you aren’t paying for anything that you don’t use. Equally, you should be able to buy in an extra service when you need it.

5. They look to flex to your needs

For larger businesses, some of the best recruitment partners will co-locate with in-house HR departments or the client itself at the business premises. This allows the recruiter to deliver a fast, responsive and accurate service. It also gives the client immediate access to insight and expertise when they need it, and the physical co-location helps to cement the relationship for even greater gains.

Knowing these attributes of a great recruitment process outsourcing partner, can you say that yours fits the bill?